Amphis Software Limited Has Ceased Trading

We regret to inform you that Amphis Software Limited has ceased trading as of February 5th 2019.

If you would like to continue to develop the software for your own use, see source code

You can now download and use Amphis Customer for free. Just download the free trial by clicking the Download link. Then download our free License Tool from www.amphis-software.com/licensetool.msi

Run the license tool msi file and it will install the License Tool onto your desktop. Run the License Tool and you can copy and paste your serial number into it and create your license string to copy and paste into Amphis Customer.

Support

Unable to initialize the native configuration support external to the web worker process (HRESULT=0x80040154)

If Amphis Customer suddenly stops working and there is a pop-up message with an unhandled exception and a message 'Unable to initialize the native configuration support external to the web worker process (HRESULT=0x80040154)' this is caused by a Microsoft Update.

This is a Microsoft .Net Framework problem caused by a Microsoft Update. The update appears to disable the .Net framework version 3/3.5 You can reactivate this by going to Control Panel > Programs and Features. Select Turn Windows features on or off. Tick the .Net Framework 3/3.5 and click Ok and this should fix it.

(To get to Control Panel, click the bottom-left Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results)

Amphis Forum

Limited free support will be available in our forums for a limited time at https://amphisforum.websitetoolbox.com/?forum=303897

FAQ and Support Pages

You will also find lots of support information at our Support page and FAQ page. Or just google "Amphis Customer backup" or whatever you need to search for. This web site has over 400 pages of information to help you.

Moving Amphis Customer to a new PC

See How to move the software to a new PC.

Contact Management, Invoicing, Jobs & CRM Software

Amphis Customer v3.0 offers Contact Management, Appointments, Quotes, Estimates, Invoicing, Job Management, Mail Merge, SMS Messaging, Email, Tasks, Reports and more. It runs on Windows XP, Vista, Windows 7, Windows 8 and Windows 10. It can be used by a single user or by multiple users sharing data and documents on a network. We offer Free Support and Free Upgrades to Amphis Customer. We have some short Videos, an Info Pack, some Key Facts and some Customer Testimonials but we suggest you Download the Free Trial and try it for yourself. Just Download and Save the msi file and Run it to install the software. See How to Install the Software. For system requirements, see CRM System Requirements.

You can also download the previous version 3.0.160 here if you prefer.

• CRM Software Quick Guide and Screenshots.  Info Pack PDF File  Key Facts
•  60 second CRM Video Tutorials - Learn CRM in 60 seconds
• Single user or networked multi-user. Supports SQL Server and SQL Server Express
• Web and Mobile access and Remote access. Sharing customer data explained.

More CRM Videos

CRM Software Benefits

• Customer data and documents all in one place
• Import your existing Customer Records. Check for duplicates
• Multiple users can all access the latest customer data and documents
• Appointments View and Today View to keep you organized
• Reminders including Callbacks so you know who to call and when
• Record History Entries in the Customer History for each Customer
• Assign people to Appointments, Jobs, Reminders and Tasks
• Outlook integration for easy handling of Email, Tasks and Appointments
• Quotes and invoices created at the click of a button
• Save time - create quotes and invoices in seconds
• Invoices tracked and payment reminders sent at the click of a button
• Jobs and Job Sheet Management, Expenses and Resource Allocation
• Letters, Quotes, Invoices etc created from customizable Word templates
• Record Expenses for a Customer, a Job or general Expenses.
• Send SMS Messages using Twilio including Bulk SMS Messages
• Web and Mobile access to customer data in the CRM Database

CRM Software Features

• Easy to store Contact Details and Customer Notes.
• Easily customized to suit B2B, B2C or Charities.
• Letters and other documents eg Certificates are easily created from Word templates
• Create and view appointments for easy planning.
• Create individual appointment reminder letters, emails or SMS Messages.
• Send bulk service reminders, certificate renewal or appointment reminders as emails, SMS Messages or letters.
• Stay organized by creating reminders for the important tasks you need to do.
• Organize customers by Group or by Status to easily access multiple customers at a time.
• Can integrate with web site signups.
• Integrates with VoIP SIP phones or Skype.
• Documents and scanned-in files can be attached to customer history and easily viewed
• Quotes and Invoices are easily created (simple paragraphs or itemized)
• Multiple Quote and Invoice Templates are supported and 3 different styles are supplied.
• Itemized Quotes and Invoices can be created by selecting Items from a Parts Database
• Mark Invoice as Paid by creating a Receipt and allocating payment to the relevant Invoices
• Quote Management handles Quotes, Invoicing, Jobs, and Job Costing.
• Supplier Details, Supplier Invoices and Purchase Orders.
• Supports Mail Merge, Jobs, Job Sheets, Credit Notes. Expenses
• Access control to restrict access to certain functions.
• Email Marketing. Templates to send standard emails and replies.    Video
• Documents can be emailed as PDF eg Invoices and Quotes
• Send SMS Messages and Bulk SMS at the click of a button including integration with Twilio.
• Labels and Envelopes are easily printed.
• Customer statements are easily created at the click of a button
• Import Contacts/Customers from Outlook or spreadsheet
• Export to Sage, MailChimp, SmartPhone, spreadsheet
• Many built-in reports eg quotes created in the last 30 days, overdue accounts, quotes not invoiced etc
• Delivery Notes
• Supports Microsoft SQL Server including the free SQL Server Express edition for superior performance and scalability for large numbers of users
• Web and Mobile access to customer data in the CRM Database

CRM Customization

• Custom Groups and Customer Statuses to manage your Customer Records
• Custom fields to store data specific to your business and customization of standard fields
• Custom history types to record history events specific to your business.

CRM Reports

• Built-in Reports and Custom reports to create the information your business needs
• 100+ example Custom Reports you can use for free.
• Example Renewal and Appointment Reminder Reports for sending Service, Certificate Renewal or Appointment Reminder Emails, SMS Messages or Letters.
• Example Contract Expiry Report.

CRM Internationalization

• Uses any single currency
• Handles different sales taxes
• Used world-wide in more than 15 countries

Free Support, Free Upgrades

• Free Support
• Free Upgrades

CRM Installation Instructions  

Amphis Customer CRM Software Prices

If you decide to continue using our software after the 60 day trial, you don't have to re-install anything, you just purchase a license, send us the serial number and we send back a license string to fully license the software.

We have some short CRM Software videos to show some of the functionality of the software.

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We don't give or sell your information to third parties.

Amphis Customer CRM Software is used by all types of businesses including all types of Service Businesses, Recruitment Businesses, Cleaning Businesses, Plumbers, Alarm Security Installers, Double Glazing Businesses, Plumbing and Heating Engineers, Electrical Engineers, Gas Engineers, Sole Traders, Construction Companies, Builders, Tree Surgeons, Recruitment Agencies, Cake Shops, Funeral Services, Media Agencies, Electricians, Removals Companies, Cleaning Companies, Pet Shops... and so many more. Some clients use it as Appointment Management Software, Booking Software, POS Software or Practice Management Software.