Amphis Software Tech Tips |
|
|
|
|||
Home Page Sitemap CRM Software Quick Guide Free Web CRM Software - Free Web Access to Customer Details Download FREE 30 Day CRM Software Trial
Microsoft Word cannot Save to a Network Drive.
Amphis Customer CRM software can create quotes, invoices and other documents as Microsoft Word documents. A client had her PCs set up to share her quotes and invoices on a network drive. On one PC, she couldn't create quotes or invoices because Microsoft Word couldn't Save to the Network Drive, but all the other PCs worked fine. It looked like a permissions problem but all the network settings were the same on all PCs.
It turned out to be the antivirus software on that one PC that was preventing Word documents being Saved to the Network Drive.
The Kaspersky antivirus software configuration was changed so it didn't protect network drives (part of the real-time configuration) and now Word can save documents to the network drive ok and Amphis Customer CRM can create quotes and invoices.
Home Page Sitemap CRM Software Quick Guide Free Web CRM Software - Free Web Access to Customer Details Download FREE 30 Day CRM Software Trial
