CRM Software Installation Problems |
|
|
|
|||
Home Page Site map CRM Quick Guide Free Web CRM - Free Web Access to Customer Details Import Customers from Spreadsheet Example Invoice and Quote Email Templates - Send Standard Emails Share Customer Data between PCs Download FREE CRM 30 Day Trial
|
CRM Software Support Pages - Problems with Installing Amphis Customer v3.0 |
Amphis Customer requires the Microsoft .Net Framework v2.0 to be installed. This comes with Microsoft Windows Vista but if you use Microsoft Windows XP or an older version of Windows, you might not already have it installed. You can install it from here.
On that web page, just click on the Download button (see screenshot below), then click Save and save the download to your hard disk. Then click Open Folder and double-click on the file dotnetfx.exe to install the software.
CRM Software FAQ CRM Software Home
If you see a message that says you need to install a newer version of the Microsoft Windows Installer, you can install it from here.
On that web page, just click Continue (see screenshot below)
and then when the button changes to this
scroll down until you see these 3 Download buttons
and click on the third Download button to download the Windows Installer .exe file.
Then click Save and save the download to your hard disk. Then click Open Folder and double-click on the WindowssInstaller .exe file to install the software.
CRM Software FAQ CRM Software Home
Microsoft Jet Engine
Amphis Customer CRM Software requires the latest Microsoft Jet Engine files to be installed. This comes with Microsoft Windows Vista and with Microsoft Windows XP Service Pack 2, but if you haven't got it installed you might see an error message like this displayed.
The 'Microsoft.Jet.OLEDB.4.0' provider is not registered on the local machine.
You can click here for full information on installing the latest version of the Microsoft Jet Engine, or if you are using Windows XP, you can just click here to install the latest version.
If you are using Windows 2000, you can just click here to install the latest version of the Microsoft Jet Engine files.
Microsoft Windows Vista and Microsoft Windows XP Service Pack 2 already have the latest version of these files.
For information on Microsoft Windows XP Service Pack 2 click here
CRM Software FAQ CRM Software Home
Amphis Customer CRM Software requires the Microsoft MDAC components to be installed. If you have successfully installed Amphis Customer, but the application fails to run, click here to install Microsoft MDAC components.
For full installation instructions, please click here
CRM Software FAQ CRM Software Home
Generating Documents
In order to generate documents eg Quotes and Invoices, Amphis Customer CRM Software requires Microsoft Word to be installed. Amphis Customer supports Word 2003 and later versions. If you attempt to create documents using earlier versions of Word you will see error messages displayed.
CRM Software FAQ CRM Software Home
Email Customer Support
If you cannot find the answer to your problem on the Support Pages,
please click
here
to email customer support.
Home Page CRM Quick Guide Free Web CRM - Free Web Access to Customer Details Import Customers from Spreadsheet Share Customer Data between PCs Download FREE CRM 30 Day Trial
