CRM News and Releases - June 2013

Amphis Customer CRM new releases

These are some of the new features we've added recently
  • Job Sheets are now stored in the Customer History for easy access
  • New right-click menu option on Job Sheets to Email the Job Sheet
  • Can now import all 28 custom fields from a spreadsheet
Existing licensed users can Upgrade for Free to the latest release v3.0.129 using the latest version v1.3 of the Upgrade Tool. You can see the Release History here  Please note you may be prompted to download and install the Microsoft .Net Framework 4.0 which Amphis Customer and the Upgrade tool now uses. We hope you like the new features.
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Amphis Customer Knowledge Base

We have added a Knowledge Base to the Amphis Software Forums containing answers to most of the Amphis Customer Support Questions we are asked. The idea is that we will move towards answering more questions in the Forums.

New Amphis Customer Videos

We have some new Videos about Installing Amphis Customer, Importing Contacts from a Spreadsheet and Easy fixes for issues with Importing Contacts from a Spreadsheet such as Vertical Bar Special Characters in the data.
See CRM Videos

Essential Database Maintenance

All databases require regular maintenance. Don't forget to run the Database Maintenance App on a regular basis on any of your client PCs - it just requires you to Click One Button. You can download it here.

Please note that none of your data is stored on our servers. It is all stored on your PCs or servers so please remember to make regular backups. See CRM Backups.

What's coming next ?

We are currently working on Amphis Web Customer to enable browser access to customer data from various devices and from different locations. We will provide more information on this as we develop the software.

Upgrade to SQL Server Express

We are big fans of Microsoft SQL Server Express 2012 and we strongly suggest you consider upgrading (for free) the supplied customer.mdb database file to a SQL Server Express database - see SQL Server Express. SQL Server Express 2012 provides better performance, scalability and reliability than Microsoft Access especially as the number of users and the size of the database increases - see Reasons to Upgrade. All the new Web Applications we are developing will use Microsoft SQL Server Express 2012.
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