Install CRM Software
CRM Software Installation - Amphis Customer
Amphis Customer CRM Software Installation
Amphis Customer runs on Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10. To install the software, just click here to download the msi installation file amphiscustomer.msi
When it finishes downloading, click Run to install the software.
If you use an old version of Microsoft Internet Explorer you may see this which enables you to select Save or Save As to save the file and then select Run to run the msi file to install the software. You can either click Run to run the software directly or if you prefer you can save the msi file to your desktop and then run it from there.
If you use Google Chrome you may see this. Just click the amphiscustomer.msi button to run the msi file to install the software.
Video - Download, Install and Configure Amphis Customer CRM in 3 minutes
We have full Step by Step instructions here should you need it.
Here is some pre-installation information and a link to some Step by Step Instructions.
Microsoft .Net Framework 4.0
Amphis Customer requires the Microsoft .Net Framework 4.0 to be installed. If you don't have the Microsoft .Net Framework 4.0 installed, you can download it from here and install it or you can download the more recent Microsoft .Net Framework 4.5 from here if you prefer.
If you are not sure, don't worry, when you install Amphis Customer it will tell you if you don't have the Microsoft .Net Framework 4.0 installed.
If you are using Windows XP, you may need to install Windows XP Service Pack 3 in order to install the Microsoft .Net Framework 4.0. When you attempt to install the Microsoft .Net Framework 4.0, it will tell you if you need to install other software.
Font Size and DPI
Our software is designed to work at the default DPI of 96DPI also known as Smaller or 100% and a screen resolution of 1024 by 768 pixels or more. Many PCs and laptops are now sold with the DPI set to a higher level of 125% which will affect how buttons and text appear on the screen. Amphis Customer buttons and text will not fit correctly on forms if the PC DPI is set to 125% but this is easily fixed by changing the DPI back to the Default of 96 DPI. See DPI Settings for how to change this back to the default.
To check your screen resolution, right-click the mouse over a blank area of the screen, and select Screen Resolution. Or on Windows Vista select Personalize and then click Display Settings.
Amphis Customer supports US date format mm/dd/yyyy and UK date format dd/mm/yyyy. If your PC is set to a Date Format that uses . or - instead of / (eg 1.1.2014 or 1-1-2014) Amphis Customer may display an error message. To fix this, you can change the PC Date Format in Windows Control Panel to use either mm/dd/yyyy or dd/mm/yyyy and then restart Amphis Customer.
Please note that our evaluation software is sensitive to changes to the system date. Please ensure that the date is set correctly before installing our software.
Step by Step CRM Software Installation Instructions
Please click here for Step by Step Installation Instructions for installing Amphis Customer.
If you have any problems installing our software, please email customer support and we will be happy to help.
Web and Mobile access to your CRM Data
For information on Web and Mobile access to your CRM Data including using iPhone, iPad, Android, Mac, Windows Phone and other phones and tablets, see Web and Mobile access to CRM Data.