CRM Software Case Study
CRM Software Case Study - Sky Electrical
Electricians - Electrical Engineers Software
|Client Name:||Sky Electrical|
|CRM Software Used:||Amphis Customer|
|Number of Users:||5|
|Number of Customer Records:||Thousands|
|Number of Quotes/Invoices created:||Thousands|
Based in Twickenham, Sky Electrical gives you expert electrical engineers and creative lighting design at the flick of a switch.
Sky Electrical have over 60 years of experience in domestic and commercial electrical installations on projects from a full electrical refit of a secondary school to installing atmospheric lighting in a newly landscaped garden. They are a member of the NICEIC National Inspection Council for Electrical Installation Contracting, they self-certify all their works to comply with not only BS7671, but Part P of the Building Regulations. They are also members of Construction Line who check their financial status, insurance liability and Health and Safety Compliance.
In 2009, Sky Electrical were looking for an easy to use, multi-user CRM Software package to create quotes, invoices and job sheets, to manage all their contacts, and to generate mail-shots. After considering many different options, they chose Amphis Customer for its ease of use and powerful customization features.
They imported customer details into Amphis Customer using spreadsheets and now have thousands of customer records in their CRM database.
Sky Electrical use Amphis Customer to generate their quotes, invoices and job sheets and to mail-shot clients. They print custom documents along with address labels, or where possible, they email documents as PDF files, all directly from within Amphis Customer.
Sky Electrical use a number of custom reports created (for free) by Amphis Software Support including reports to identify customers that have been quoted but not invoiced.
"When we decided that we needed to use a database to produce quotes, invoices etc. we looked at having one custom built and in fact paid £600 just for a mock-up! The eventual cost was to be over £3,000. Then we came across Amphis which did everything that we require and we purchased 5 licenses for £199. We are now working much more efficiently and frankly we cannot remember how we managed beforehand. Customer support is excellent and Amphis has responded magnificently to all our requests for custom-built reports. I am very pleased to be able to offer Amphis our congratulations on an excellent and very reasonably priced product."
Sky Electrical Ltd
Electrician Software, Electrical Engineers Software, Electricians Software
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