CRM Software Case Study
CRM Software Case Study - Living Fire Centre
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| Client Name: | Living Fire Centre |
| CRM Software Used: | Amphis Customer |
| Used Since: | 2008 |
| Number of Users: | 3 |
| Number of Customer Records: | More than 1000 |
Based in Northallerton, Living Fire Centre are a family run business who have just celebrated their 30th anniversary.
From their showroom, Living Fire Centre supply stoves, ovens, fires and fireplaces, replacement parts, chimneys, flues and heat pumps. They also provide plumbing and heating services for maintenance contracts as well as private domestic jobs.
In 2008, Living Fire Centre were looking for an easy to use, multi-user CRM Software package to create Quotes and Invoices, Customer Notes and Job Sheets. They chose Amphis Customer because it was the easiest CRM package to use.
Living Fire Centre use Amphis Customer to create their Quotes, Invoices and Job Sheets and to record any Customer Notes. The Invoice Tracking also lets them know what invoices are due or overdue. They use the Reminders facility to help stay organised.
"Easy to use. Using Amphis Customer makes your business look very professional overnight."
Andrew Thomas
Living Fire Centre
www.livingfirecentre.com
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